social media resources

Twitter Dictionary

Don’t know the difference between a handle and a hashtag? This Twitter Dictionary will get you well on your way to tweeting like a pro!

Introduction to LinkedIn

Meet the business networking site, LinkedIn. This presentation gives an overview of LinkedIn, the specifics of your personal profile and how to utilize Groups, Answers, Events and Polls. Get the most out of LinkedIn by learning how to find and add connections.

Using Facebook for Nonprofit Organizations

Facebook is a great way to help nonprofit organizations connect with current and potential supporters. With over 700 million users worldwide, nonprofits should build on the reach and power of Facebook. Currently, over 30,000 nonprofits are taking advantage of the free online tools Facebook provides.

What is a LinkedIn Company Page?

Your LinkedIn Company Page is the profile of your company on LinkedIn. Through your Company Page you can manage all facets of your brand: your company information, your products/services and your employment opportunities.

How To Deal With Facebook Complaints


Smart Marketing on Foursquare

Social media has become the new customer service and complaints happen. Be prepared to handle social criticism with these five tips.


Whether you’re a small business, national retail chain or brand, Foursquare is an effective way to connect with your customers and fans.